Terms of Service

1. Acceptance of Terms

By using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Website or Services.

2. Definitions

“Terms” or “Terms of Service” refers to these Terms of Service, which constitute the entire agreement between you and Clearnym Inc regarding your use of the Website and Services.

“We”, “us”, “our” refers to Clearnym Inc, a corporation registered under the laws of the State of Delaware, with principal place of business at 8 The Green #23155, Dover, DE, 19901, United States, contact email: [email protected].

“User”, “you”, or “your” means any individual or entity who accesses, uses, or registers for the Website or Services.

“Website” means the online platform accessible at clearnym.com, including its subdomains, content, software, databases, design, and any related technology or intellectual property.

“Services” means all products, tools, data protection services, features, and functionalities provided through or in connection with the Website.

“People Search Sites” means third-party online data brokers, directories, aggregators, yellow pages, or any other publicly available platforms that collect and publish personal information about individuals.

3. Registration, Account Security, and User Information

4. Subscriptions and Payment Terms

5. Support

You acknowledge and agree that we are under no absolute obligation to provide you with technical support, maintenance, or customer service related to the Website or the Services. Nonetheless, subject to the terms of your subscription and these Terms, we will make commercially reasonable efforts to assist you with any questions, issues, or difficulties you may encounter while using the Website or Services.

To contact our support team, please send an email to [email protected] (replace with your actual support email). Providing complete and detailed information about your issue, including relevant screenshots, error messages, account details, and steps to reproduce the problem, will facilitate a more efficient and effective resolution.

Please note that support response times may vary depending on the nature of the issue, your subscription level, and other operational factors. We do not guarantee any specific response or resolution timeframes.

6. Intellectual Property Rights

7. Use of Website and Services

8. Disclaimer of Warranties

Your use of the Website, Services, and any associated content, information, products, features, or software provided through the Website or Services is solely at your own risk and discretion. To the fullest extent permitted by applicable law, we disclaim all liability to you and any third party arising from or relating to your use of the Website and Services.

The Website, Services, and all materials, information, and products contained therein are provided on an “as is” and “as available” basis without any warranties of any kind, whether express, implied, statutory, or otherwise. Specifically, but without limitation, we disclaim all warranties relating to:

• Title, ownership, and non-infringement;
• Merchantability and fitness for a particular purpose;
• Accuracy, completeness, reliability, security, timeliness, or performance of the Website or Services;
• That the Website or Services will be error-free or that any errors or defects will be corrected;
• That the Website or Services will meet your requirements, expectations, or standards of quality.

No advice or information, whether oral or written, obtained from us or through the Website or Services shall create any warranty not expressly stated herein. Some jurisdictions do not allow the exclusion of certain warranties; in such cases, some of these disclaimers may not apply to you to the extent prohibited by law.

We have no obligation to verify the identity of any Users registering or using the Services, nor do we monitor user activity. Accordingly, we disclaim all liability for identity theft, fraudulent use, or any misuse of your personal information or identity by third parties.

You acknowledge and agree that we have no obligation to provide technical support, maintenance, or updates related to the Website or Services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR PARTNERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE WEBSITE, THE SERVICES, OR THE INFORMATION PROVIDED THEREIN, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITIES, OR BUSINESS INTERRUPTION, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER OR RELATING TO THESE TERMS, THE WEBSITE OR THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF SERVICE FEES ACTUALLY PAID BY YOU TO US DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE CLAIM GIVING RISE TO LIABILITY OR, IF NO FEES HAVE BEEN PAID, FIFTY (50) U.S. DOLLARS.

10. Indemnification

You agree to defend, indemnify, and hold harmless Clearnym Inc, its parent companies, subsidiaries, affiliates, customers, vendors, officers, directors, employees, and agents (collectively, the “Indemnified Parties”) from and against any and all claims, demands, liabilities, losses, damages, costs, and expenses (including, without limitation, reasonable attorneys’ fees and court costs) arising out of or related to:

• Your access to or use of the Website or Services;
• Any breach or alleged breach of these Terms by you;
• Your violation of any rights of a third party, including but not limited to intellectual property rights, rights of publicity, confidentiality obligations, property rights, or privacy rights;
• Your negligent, reckless, or willful misconduct;
• Any data, content, or information that you submit, post, or transmit through the Website or Services.

You agree to promptly notify us in writing of any claim, suit, or proceeding for which you may be required to indemnify the Indemnified Parties, and you shall cooperate fully in the defense of such claim. We reserve the right to assume control of the defense or settlement of any such claim at our own expense.

11. Your Feedback

If you provide us with any feedback, ideas, suggestions, or proposals regarding the Website, Services, or related features (“Feedback”), you hereby grant Clearnym Inc a perpetual, irrevocable, worldwide, royalty-free, non-exclusive, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display, and otherwise exploit such Feedback in any manner and for any commercial or non-commercial purpose, without any obligation or compensation to you.

You represent and warrant that you have full rights to submit such Feedback and that the Feedback does not violate the intellectual property rights, privacy rights, or any other rights of any third party. You agree to indemnify and hold harmless Clearnym Inc from any claims arising out of or related to the Feedback you submit.

12. Modifications

We reserve the exclusive right, at our sole discretion, to:

• Modify, amend, or revise these Terms at any time by posting the updated Terms on the Website. It is your responsibility to review the most current version of the Terms regularly to stay informed of any changes that govern your use of the Website and Services.
• Change, update, enhance, restrict, suspend, or discontinue, temporarily or permanently, the Website, Services, or any features, functionalities, or content thereof, with or without prior notice to you.
• Terminate, restrict, or suspend your access to the Website or Services, in whole or in part, at any time and for any reason, including for violations of these Terms or for operational or security reasons.

Your continued access to or use of the Website or Services after the posting of any modifications constitutes your acceptance of and agreement to be bound by the revised Terms. If you do not agree to any changes made to these Terms, you must immediately discontinue your use of the Website and Services and cancel any account you have registered with us.

13. Termination and Account Cancellation

These Terms shall remain in effect from the moment you accept them until terminated by either party in accordance with the provisions herein.

14. Dispute Resolution by Mandatory Binding Arbitration and Class Action Waiver

Please read this arbitration and class action waiver carefully. It requires that all disputes between you and Onerep be resolved individually through binding arbitration and limits how you can seek relief.

Except where prohibited by law, you agree that any claims you have now or in the future must be resolved through final and binding confidential arbitration. By agreeing, you waive your right to a trial by jury. Rights you would have in court—such as discovery or the right to appeal—may be limited or unavailable. You agree to bring claims only on an individual basis and not as a plaintiff or class member in any class or representative action. The arbitrator is not permitted to consolidate claims or preside over any class or representative proceeding.

a. General
Arbitration is a process to resolve “Claims” without filing a lawsuit. “Claim” means any dispute between you, Onerep, or any third party relating to your account, your use of the Website, your relationship with Onerep, these Terms, or the Privacy Policy. This includes any claims related to your use or attempted use of Onerep’s products or services, any acts or omissions by Onerep or third parties related to your use, and any communications from Onerep or its representatives. Any party may initiate a Claim. Both you and Onerep agree to resolve Claims by final and binding confidential arbitration instead of court. All Claims must be arbitrated individually; class or consolidated claims are prohibited. This arbitration agreement is governed by the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1-16.

b. Exceptions
(i) Representative actions for public injunctive relief under California’s Consumer Legal Remedies Act, Unfair Competition Law, or False Advertising Law must be arbitrated on a class basis;
(ii) if this class arbitration requirement is invalidated, such actions may be brought in courts in Virginia on a class basis;
(iii) all other Claims must be arbitrated individually as described here.

c. Small Claims Court
Notwithstanding the above, you and Onerep may pursue individual claims in small claims court, as long as they are within that court’s jurisdiction. Onerep will not require arbitration for such claims while they remain pending there.

d. Claims Excluded from Arbitration
Claims that are excluded from arbitration and must be resolved only in courts in Virginia include:
(i) claims by Onerep related to intellectual property rights (e.g., trademarks, copyrights, patents), and
(ii) claims by Onerep seeking temporary or permanent injunctive relief to prevent breaches of this agreement. You agree not to participate in class or representative actions involving these excluded claims. Small claims can be filed in any court with proper jurisdiction. For all other excluded matters, exclusive jurisdiction lies in Virginia courts.

e. Pre-Dispute Process
Before filing a Claim, you and Onerep agree to send a written description of the dispute, including relevant documents and a proposed resolution. You may send this by certified mail to Onerep LLC, Attn: Legal Department, 1750 Tysons Blvd., McLean, Suite 1500, VA 22102. Onerep will respond by mail or email. You agree to negotiate in good faith for 60 days. If unresolved, the arbitration provisions apply.

f. Starting Arbitration
Arbitration must be initiated within one (1) year of the Claim arising, including the 60-day negotiation period. Claims filed later are barred.

g. Location
For claims of $500 or less, arbitration may proceed via telephone or written submissions. Otherwise, arbitration will take place in Virginia unless Onerep agrees to another location upon your request.

h. Arbitration Rules and Arbitrator
Claims (except excluded ones) will be decided by a single arbitrator under the American Arbitration Association (“AAA”) Consumer Arbitration Rules. Either party may start arbitration by submitting a written demand to the AAA and notifying the other party. The arbitrator is chosen by agreement or by AAA rules if no agreement is reached. The arbitrator has exclusive authority over disputes about the interpretation, enforceability, or applicability of these Terms or this arbitration provision, including whether a claim is arbitrable or enforceable against non-signatories.

i. Fees
Payment of filing, administrative, and arbitrator fees follows AAA rules.

j. Governing Law and Award
The arbitrator will apply Virginia law without regard to conflict of laws principles. Arbitration awards are final and may be confirmed by a court with jurisdiction.

k. Survival and Severability
This arbitration clause survives termination of your account or agreement, bankruptcy, or assignment. If the class action waiver is found unenforceable, the entire arbitration provision is void. If other parts are unenforceable, the rest remain effective.

l. Miscellaneous
Delay or failure to enforce arbitration does not waive the right to arbitrate later, but all Claims must be brought within one year. This is the complete arbitration agreement and can only be modified in writing by Onerep.

m. Amendments
Onerep may amend this arbitration provision at any time. Continued use of the Website or Services after changes constitutes acceptance.

You understand and agree that any Claims will be resolved individually, only through binding, final, and confidential arbitration. You may opt out of this arbitration provision within thirty (30) days after first purchasing, using, or attempting to use the Website or Services by sending a signed written notice identifying the product or service and the date of first use to Onerep LLC, Attn: Legal Department, 1750 Tysons Blvd, McLean, Suite 1500, VA 22102 via certified mail. If more than 30 days have passed, you cannot opt out and must pursue Claims through arbitration as described.

15. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, incorporated herein by reference, explains how we collect, use, store, and protect your personal data. By using our Services, you expressly consent to such practices as described in the Privacy Policy and in Section 3.4 of these Terms.

Please note that we do not control or store personal information displayed on third-party People Search Sites, which host data appearing in our search results. We provide services to help you manage or remove personal data from such third parties, but do not guarantee the removal or accuracy of such data.

You may review the full Privacy Policy at Privacy Policy.